Consider the concierge desk your personal navigator. From securing a coveted dinner reservation to arranging a private city tour, our team turns requests into arrangements — often before you finish asking.
How We Help
Our concierge staff are locals with deep networks in the city’s dining, arts, and leisure scenes. Need a table at the restaurant everyone’s talking about? Done. Looking for a guided architectural walk, a sunrise kayak, or tickets to tonight’s performance? We handle the logistics — confirmation details appear on your in-room TV within the hour.
Dining
Restaurant reservations at partner and independent venues across the city. Dietary notes and seating preferences communicated on your behalf.
Transport
Airport transfers, private car hire, and bicycle rentals. We coordinate schedules with your checkout time so the ride is waiting, never the other way around.
Special Occasions
Anniversaries, proposals, birthdays — tell us the occasion and we will compose the details. In-room floral arrangements, champagne and cake on arrival, personalized welcome notes on the TV screen, and coordinated surprise timing are all part of the service. Every celebration is treated with discretion and care.
A great concierge doesn’t just fulfil requests — they anticipate them.
Head Concierge
Reach the concierge through the dedicated tile on your in-room TV, by calling extension 1030, or by visiting the lobby desk in person. After-hours requests are fielded by the night manager and actioned first thing the following morning.